RV Rental Catania - Sicily

Hello, Receiving the caravan was efficient and quick. At moments I felt it was a bit too fast.. lots of complex information about operating the various systems to take in over a half-hour explanation.. lucky my husband is a mechanical engineer and managed to handle the various systems.. I'm not sure everyone would manage. They didn't check with us the covers for opening the slide-outs. The day after pickup, while driving, we heard a noise and it turned out the fabric over the slide-out came loose. There was damage and there was a feeling that this was "dropped" on us, and we had to pay $1,000 deductible for the damage. They weren't willing to hear anything. Stiff in their approach and not very pleasant. I recommend taking out a deductible-cancellation insurance for cases like this. We had a few issues (electricity that didn't work, water pump that didn't work). We contacted the number they gave us and they helped us by phone.. it took about an hour.. they gave good service.

The prices are competitive but more importantly — the service is excellent. We drove Avi crazy with questions before the booking and after, and always quick replies with a smile. Avi recommends and explains all the points related to renting and operating the caravan. Highly recommend. We're already imagining the next caravan round with Avi…

It was a perfect trip! We got a new, clean, and practical caravan, perfect comfort, and excellent service from Avi at the start and during the trip, and also at the pickup and return of the caravan abroad. No doubt I'll turn to Avi again in the future.