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In June 2023 we took our first caravan trip of this kind through the Canadian Rockies. We rented the caravan through Bandana about 5 months in advance. Everything was perfect — from making the reservation and getting answers to all our questions, through the period between the booking and the start of the trip, all the way to the trip itself, where we leaned on them often and benefited from professional tips. There's no doubt that our next booking will also be through Bandana!

I booked a caravan at the last minute from Bandana, when there were already none to be found. Avi made the effort to locate a suitable caravan for me and succeeded. I bothered him about possibilities for operating the caravan on Shabbat and kashrut, and he answered with understanding and patience. After that we missed the flight, and as someone who observes Shabbat we could barely get there to pick up the caravan in time so I could continue the trip as planned. Avi was considerate and made every effort, to the point that the company in Norway agreed to wait for me until late at night so as not to ruin the travel experience for me. This is my chance to say thank you very much, and well done.

Unfortunately for me, I had a few issues at the start of the trip. Avi sorted them for me, and most importantly reassured me — which significantly improved my trip.