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Technical Details C-19

  • 2x
  • 1x

Length 19' – Sleeps family up to 3
Our compact unit is a fully self-contained RV with a sleek aerodynamic design.

The floorplan features a unique rear kitchen design with all the amenities of a larger unit. The cabover bed is extra roomy making the compact RV the ideal unit for two adults of any age and a dinette folding to an extra bed allows for kids too. With six foot six inch ceilings and walk through convenience even tall campers can enjoy the compact RV.
First time renters will appreciate the narrower 7 1/2 ft width which makes driving in hilly areas safer and easier and makes parking in any lot a breeze.
As with all Cruise RVs excess weight has been removed without sacrifice to structural integrity. Reducing vehicle weight and inflating tires with nitrogen to maintain tire pressure results in better gas mileage. In fact, the RV manufacturer estimates a 14-15 miles per gallon with the compact, nearly 50% better than comparable cabover models.

Model year: 2016 or newer

  • Length
  • 6.15
  • |
  • Width
  • 2.34
  • |
  • Internal Height
  • |
  • External Height
  • 3.72

Technical Details

  • Engine - Ford V-8 Chassis Engine
  • Transmission - Auto Transmission
  • Power Steering
  • Internal Walk Throught Access
  • Front Seat Belt - 2
  • Rear Seat Belt - 2
  • Fresh Water Tank - 76 Liter
  • Waste Water Tank - 62 Liter
  • Hot Water Tank - 23 Liter
  • Fuel Tank - 151 Liter
  • Gas Bottle - 42 Kg
  • Dash Aircondition
  • Generator
  • Cruise Control
  • Motorhome Age - Model year: 2016 or newer

Living

  • Gas Stove - 2 Burners
  • Refrigerator - Yes
  • Dining Seats - 4
  • Microwave
  • Fire Extinguisher
  • Shower
  • CD
  • Fly Screens - in living room only
  • Water Pump - hot and cold
  • Toilet - Flush toilet
  • ABS
  • Sleeping Places - 3
  • Bed Over Cub - 152/213cm
  • Middle Single Bed - 94/183cm

Price Include

  • K.O.A. Value Card - 10% for RV campgrounds
  • Full comprehensive insurance with excess of : $ 1500 per occurrence
  • third party insurance up to : $ 1,000,000
  • Vehicle Kit
  • Outside Cleaning on return
  • Campground directory
  • Extra driver fee
  • Road asistance 24 Hour
  • Free storage for your luggage

Rates' Notes

The following changes will result in a re-calculation of rental rates. The rate will be calculated using the most current rate and compared to the existing rate; the higher rate will apply:
Change of party name; Change of vehicle size; Change in pick up or drop off location; Change in pick up or drop off date; Cancellation and rebooking.
  • For the Mileage Packages, every extra mile is $0.35.
  • All Burning Man departures (SFO, LAX, LAS) will require an increased Security Deposit of $1000.
  • Mandatory "Environmental Fee" of $5 per rental, must be paid locally.
  • Zero Deductible insurance can be purchased for $9.95 per night (on pick up location only) - details on 'Insurance'.

Extra options

  • Bedding Set - per person - Per Person - 60 $ US
  • Early pick up (9:00-12:00) & late drop off (until 15:00) - Including transfers - rental - flat fee - 432 $ US
  • Camping chair - rental - flat fee - 10 $ US
  • Provisioning Kits - rental - flat fee - 110 $ US
  • Free Generator usage - Per Day - 8 $ US
  • Passport-America Card - membership for a year - rental - flat fee - 44 $ US
  • Environmental Fee - Mandatory - rental - flat fee - 5 $ US

Payment Conditions

Down payments of 50, the rest 46 days before pickup.

Cancelation Fee

  • up to 47 days prior to rental date:
       5 % of rental price, at least 25 $ US will not be refunded
  • 16 days to 46 days prior to rental date:
       10 % of rental price, at least 500 $ US will not be refunded
  • 8 days to 15 days prior to rental date:
       50 % of rental price, at least 800 $ US will not be refunded
  • 2 days to 7 days prior to rental date:
       95 % of rental price, at least 900 $ US will not be refunded
  • 1 days to 1 days prior to rental date:
       100 % of rental price, at least 950 $ US will not be refunded

Hot Deals

April 2018 Specials for Motorhome rentals in USA and Canada - 50% on One Way or free Provisioning Kit
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on April 2018 only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC / APRIL 2018 / 1 of 2
May and June 2018 Specials for Motorhome rentals in USA and Canada - 50% on One Way or free Provisioning Kit
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on May-June 2018 only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC / MAY-JUNE 2018 / 1 of 2
July-August 2018 Specials for Motorhome rentals in USA and Canada - free Provisioning Kit or 25% off Unlimited Mileage or 25% off All Inclusive
Up to 1 Free Units For 'Provisioning Kits'
25% Discount For Unlimited mile Pack
25% Discount For AllInclusivePack
Choose 1 options of the list
  • Pick up: Available on July-August 2018 only
  • Free vehicle Provisioning Kit: KPK-F
  • 25% off Unlimited Mileage: UNXM-S
  • 25% off All Inclusive: UNXM-SPLS
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • The Unlimited Mileage and All Inclusive discount applies to the main 21-day price only. The extra days are charged at full rates!
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC / C19 / July-August 2018 / 1 of 3
September 2018 Specials for Motorhome rentals in USA and Canada - 50% on One Way or free Provisioning Kit
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on September 2018 only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC / SEPTEMBER 2018 / 1 of 2
October 2018 Specials for Motorhome rentals in USA and Canada - 50% on One Way or free Provisioning Kit
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on October 2018 only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC / OCTOBER 2018 / 1 of 2
May & June Special - 50% on One way or free provisioning kit - Motorhome rent in USA and Canada
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on May & June only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code CA-CC / May and June 2019 / 1 of 2
July-August Specials for Motorhome rentals in USA and Canada - free Provisioning Kit or 25% off Unlimited Mileage or 25% off All Inclusive
Up to 1 Free Units For 'Provisioning Kits'
25% Discount For Unlimited mile Pack
25% Discount For AllInclusivePack
Choose 1 options of the list
  • Pick up: Available on July-August only
  • Free vehicle Provisioning Kit: KPK-F
  • 25% off Unlimited Mileage: UNXM-S
  • 25% off All Inclusive: UNXM-SPLS
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • The Unlimited Mileage and All Inclusive discount applies to the main 21-day price only. The extra days are charged at full rates!
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code CA-CC / C19 / July-August 2019 / 1 of 3
September 2019 Special - 50% on One way or free provisioning kit - Motorhome rent in USA and Canada
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on September 2019 only
  • 50% One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code CA-CC / September 2019 / 1 of 2
October 2019 Special - 50% One way fee or free provisioning kit - Motorhome rent in USA and Canada
50% Discount For One Way Fee
Up to 1 Free Units For 'Provisioning Kits'
Choose 1 options of the list
  • Pick up: Available on October 2019 only
  • 50% off One Way: 50-WO
  • Free vehicle Provisioning Kit: KPK-F
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Can be combined with early bird offers and long term discounts
  • This offer cannot be used in conjunction with other special offers or early bird discounts
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code CA-CC / October 2019 / 1 of 2
$30 Discount for EBDS rentals in USA and Canada
Up to 30 $ US Discount For 'Early pick up (9:00-12:00) & late drop off (until 15:00) - Including transfers'
  • $30 discount on Early Bird Departure Special
  • Subject to availability at all times based on fleet capacity assigned to the special
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply
  • Only applies to NEW bookings
  • This special offer can be ended any time without pre notification
  • Booking code: CA-CC $30 - EBDS
Early bird discount for RV's rent in USA and Canada - Winter 2019-2020
Book 31 Nights in andvace, get 5% Discount
Book 61 Nights in andvace, get 10% Discount
Book 92 Nights in andvace, get 15% Discount
  • Valid for pick up between 1 November 2019 to 31 March 2020
  • The Early Bird discount cannot be combined with other discounts.
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply.
  • Only applies to NEW bookings.
  • This special offer can be ended any time without pre notification
  • Booking Code: CA-CC - EBD-Winter 2019-2020
Early bird discount for RV's rent in USA and Canada in Summer 2020
Book 31 Nights in andvace, get 5% Discount
Book 60 Nights in andvace, get 10% Discount
Book 91 Nights in andvace, get 15% Discount
  • Valid for pick up between 1 April 2020 to 31 October 2020
  • The Early Bird discount cannot be combined with other discounts.
  • Minimum hire is 7 days
  • Normal terms & conditions, payment conditions and cancellation fees apply.
  • Only applies to NEW bookings.
  • This special offer can be ended any time without pre notification
  • Booking Code: CA-CC - EBD-2020-SUMNER
Early bird discount for RV's rent in USA and Canada - Summer 2020
Book 31 Nights in andvace, get 5% Discount
Book 59 Nights in andvace, get 10% Discount
Book 90 Nights in andvace, get 15% Discount
Early bird discount for RV's rent in USA and Canada - Winter 2020-2021
Book 31 Nights in andvace, get 5% Discount
Book 61 Nights in andvace, get 10% Discount
Book 92 Nights in andvace, get 15% Discount

Terms & Conditions

First Overnight
Your first overnight in North America, after an international flight, should be in a motel/hotel.  You are not allowed to drive a motorhome on flight arrival day.

Getting to the Rental Center – Regular renters
After a relaxing first overnight, you must call the Rental Center in the morning to arrange for arrival time at the Rental Center for an afternoon (1300 to 1600 hours) departure.  Arrivals at the Rental Center without notice may result in departure delays, for which Cruise America accepts no responsibility. Transfers to the Rental Center are not included in your prepaid rental charges.

Getting to the Rental Center – Early Birders
With pre-purchase of Early Bird Departure Special, transfers from pre-advised designated hotel areas are of course provided, beginning at 9:00 AM (0900 hours).  You must call the Rental Center in the morning, starting at 8:30 AM (0830 hours) in order for Cruise America to arrange for your transfer and early arrival at the Rental Center.  Arrivals at the Rental Center without notice may result in departure delays, for which Cruise America accepts no responsibility.

If you are staying in a hotel in a non-designated area, the transfer costs will remain your expense and may void other benefits of the Early Bird Departure Special.

 

ARRIVING AT THE RENTAL CENTERDo not arrive without calling first. You may have a long wait for your vehicle.

Vehicle Familiarization
A tour of approximately 25 minutes is required to familiarize you and other drivers with the operation of the vehicle before departure.  Video vehicle familiarization presentations in English, German, Dutch and/or French may also be available at most centers.

Driver Requirements
Vehicles can only be operated by qualified drivers 21 years of age or older.  All drivers must have a valid and identifiable driver’s license.  Your driver’s license and foreign passport are required as identification and will be verified.  All drivers must be identified, authorized, and must sign the Rental Contract.  There is no cost for additional drivers and no ‘under 25’ surcharge.

Upgrades
You may find the model reserved to be inadequate for your party.  Where possible, upgrades to a larger sized model will be allowed at a charge determined from local posted rates.

Our policy is to provide you with the model reserved.  In some instances, circumstances may require an upgrade to a larger sized motorhome to accommodate an immediate departure.  The upgrade will be provided at no charge to you and with no further liability to Cruise America.

Downgrades
You may find the model reserved to be too large for your comfort.  Where possible, downgrades to a smaller sized model will be allowed at no charge to you.

In some instances, circumstances may require a downgrade to a smaller model to accommodate an immediate departure.  The downgrade, if accepted, will earn a credit based on the difference in price at the time of reservation and with no further liability to Cruise America.

Luggage Storage
Collapsible luggage is recommended on camping vacations, which you should take with you.  Remaining luggage may be stored at most rental centers, all at your risk.

 

STOCKING YOUR VEHICLE
All items listed subject to availability and substitution without notice.

PAYMENT OF DEPOSITS/CHARGES

Security Deposit
A basic refundable security deposit of $500 USD/CDN AND the use of a credit card to pay for all local charges and deposits is required at departure. Upon vehicle return, all extra charges are balanced against the security deposit and a credit will be issued to cover the refund. Cash is not accepted for security deposits or any additional charges at departure.

All Burning Man departures from SFO, LAX, LAS, EVT, SLC or PDX between 21-26 August 2019 (26-31 August 2020) will require an increased Security Deposit of $1,000 USD, in order to ensure that vehicles are returned in the same manner they are offered, ordinary wear and tear excepted. The Security deposit shall automatically be collected at departure.
Upon vehicle return, all extra charges are balanced against the security deposit and a credit will be issued to cover the refund. For security reasons, since Rental Centers do not carry cash balances, refunds are issued by credit or by a check mailed to your home address.

Mileage Charges
Your itinerary will determine estimated travel miles. If you have not pre-paid to your tour operator for mileage packs, estimated travel miles are payable at departure. Upon vehicle return, any additional miles over prepaid miles are charged at the per mile/km rate. There are no refunds for unused miles.

Mileage Rates at Departure/Return:
$0.35 Per Mile (USD)

Generator Charges
If you choose to operate the gasoline-powered 110-volt generator, extra charges will accrue at $3.5 per hour as determined by an installed running time meter.  Or, unlimited usage may be prepaid or purchased at departure at a rate of $8 (USD/CDN) per rental day.
The generator is not required for normal vehicle operation.

Camping Chairs
Camping chairs are available for $10 (USD/CDN) per chair, per RENTAL. However, due to the cyclical nature of our business, we cannot guarantee availability of camping chairs 100% of the time. During high volume rental periods, we may be unable to provide chairs. In this case, we will provide clients with instructions on where to find reasonably priced alternatives.

One-Way Rental Fees
One-way fees between rental locations within the USA or between rental locations within Canada are allowed and will vary in cost from $200 to $650 depending on pick up location and routing.  Your tour operator will advise the rate applicable to your one-way choice at the time of booking.

Taxes
All rental charges are subject to sales tax by law.  In some cases, taxes will not have been collected on items pre-paid to your tour operator, therefore these unpaid taxes will be collected directly from you at departure, at rates prevailing at the Rental Center at time of departure.

Toll Roads in the USA
All-Electronic Tolling is becoming more and more prevalent in many popular areas of the USA and Canada. “All-Electronic” Tolling means the Traveler using these roads has no option to pay local tolls with cash. Instead, a picture of the vehicle’s license plate is taken and used to assess toll charges. Clients of Cruise America are responsible for the payment of these charges.

In some cases, a process called “Reassignment” is allowed and is utilized by Cruise America. In this process, Cruise America transfers the client’s information, including name and home address, to the relevant tolling authority. The relevant tolling authority bills the clients directly and no further correspondence with Cruise America takes place. The client must resolve the outstanding tolls and/or fees directly with the tolling authority. The advantage for the client in this process is the avoidance of any administrative charges by Cruise America.

For all other cases, Cruise America will pay the tolling authority or road agency directly. We will add a $10 administrative fee and charge the client’s credit card used for the rental. Please note our administrative fee is per rental, not per violation.

 

Pets
Pets are welcomed at Cruise America. Customer agrees to clean up after their pet and return unit in same condition as received, or be subject to a cleaning fee up to $250.

 

VEHICLE DEPARTURE – LEAVING THE RENTAL CENTER

Time of Departure – Regular renters
Vehicle departure time begins at 1:00 PM (1300 hours). This policy is similar to the “check-in” policy at a hotel.  Your actual departure time will vary according to local circumstances. There are no refunds for late pick-ups.

Time of Departure – Early Birders
With pre-purchase of Early Bird Departure Special, vehicle departure time runs between 9:00 AM (0900 hours) and Noon.

Vehicle Acceptance
You will be required to sign a Vehicle Acceptance/Service Satisfaction form listing the condition of the vehicle, to ensure you depart in a vehicle cleaned to your standard which is in good working order, with complete kits, adequate propane tank, empty waste tanks and an appropriate gasoline level.  Be sure to have any items corrected prior to departure if you are not happy.

WHILE EN ROUTE
Cruise America/Cruise Canada provide a Travelers Assistance Hotline 24-hours a day 7-days a Week

You must call the (800) 334-4110 number with concerns you may have, whether mechanical breakdowns, service problems, or holiday impairment.  We cannot assist you unless you call.  A call to the departure rental center or your travel agent or tour operator will not help.  Cruise America assumes no liability for your concerns, without a call to Travelers Assistance and documentation of your problem or issue while en route.

Renter Assistance Guide
The Renter Assistance Guide discusses operation of all features of motorhome operation. Important instructional information is included in the Renter Assistance Guide.  You are responsible for reading the Renter Assistance Guide thoroughly.  This Guide will also advise what to do in the case of an accident or any damage that may occur to the motorhome, as well as tips regarding the use of included safety equipment.  This is the first place you should look if there is a problem.

The Renter Assistance Guide (English or German – please check the correct language version is on board prior to departure) is included with each motorhome rental and may be viewed online or printed in advance from

Accidents/Collision
In the event of an accident, you must notify Travelers Assistance immediately from the scene of the accident (see phone number above).  You will be given instructions on how to proceed.

You must also obtain a police or bench report. If you are unable to obtain a police report at the scene of the accident, you must go to the local police station and obtain a bench report.  We will accept either report.

TRAVEL RESTRICTIONS
Insurance coverages are invalid if problems occur in the following areas and all recovery expenses are at the client’s own cost. Violations of these restrictions void damage waivers and may subject you to liability for all vehicle damages including to tires, towing charges and other related expenses as a result of a breakdown associated with operating in these areas.  Clients should consult with departure location personnel for complete information on travel restrictions and local circumstances at the time they collect their motorhome.

Alaska, Yukon and Northwest Territories & Newfoundland
Travel on all public and/or numbered roads is permitted. Travel on non-public roads, unpaved back roads, trails and the like – commonly called ‘logging roads’ or on any surface subjecting the vehicle to unreasonable damage or road hazard is prohibited. Clients may receive further information from Cruise America regarding seasonal travel restrictions as well. We reserve the right to restrict travel, dependent on current road conditions.

Death Valley and other desert areas
Vehicles may be operated with EXTREME CARE in Death Valley and other desert areas during the months of July and August.  In Summer, clients visit these areas at their own risk and Cruise America will not be held responsible for extraordinary vehicle recovery and other charges.  During certain periods these areas are not habitable and could pose a danger to the driver and passengers.

Manhattan
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.

Mexico
Crossing the United States border into Mexico in a Cruise America vehicle is strictly forbidden

WINTER WARNING
Vehicle operating systems are not fully operable during subfreezing temperatures. Check the Renter Assistance Guide for winter operations but be aware that in Canada and northern US cities, vehicles are likely to have anti-freeze in holding tanks meaning that vehicle water facilities will not be available to you (ie toilet/washing facilities).

REFUELING AND SERVICING
You must turn off engine and all ignition sources including gas appliances, refrigerator, hot water heater, stove, furnace, etc. each time you refuel.  You are responsible for checking and maintaining engine oil, fluids, tire pressure, and coolant levels at each refueling, as well as reporting mechanical failures immediately.  You may be held responsible for mechanical damage if you fail to do so.

BREAKDOWN ASSISTANCE AND REPAIR REIMBURSEMENT
During your motorhome vacation, if any aspects of the vehicle or coach systems fail or become impaired, our objective is to get you back on the road as quickly as possible. 

If a mechanical breakdown should occur, Cruise America will assist you to secure over-the-road maintenance from reputable service providers, subject to opening hours, weekend and holidays.  All repairs require authorization by phone from Travelers Assistance at  (800) 334-4110 who will document your problem on a customer service log.  Tools for vehicle repair are not provided.  Your expenses for authorized repairs will be paid directly by Cruise America or you will be reimbursed upon presentation of receipts.

Any vehicle service expense over $75 requires a call to Travelers Assistance 1-800-334-4110.  If the cost is under $75 you may have the service completed, but you must keep the receipt for reimbursement.  Rental centers are authorized to reimburse receipts up to $75 without a customer service log.  Engine battery jump-starts require Travelers Assistance approval in advance.

TRAVEL EXPENSE REIMBURSEMENT
In the event the vehicle is in breakdown repair for 12 hours or less, through no fault of yours, our responsibility to you is limited to a refund of the daily rental rate or portion thereof.  Radio, air conditioning, refrigerator, generator, microwave, appliance and cruise control malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

In the event of a mechanical breakdown that is immediately reported to Travelers Assistance and requires the vehicle to be in repair for more than 12 hours, certain living/transportation expenses are reimbursable.  Living/transportation expenses are not covered in cases of radio, air conditioning, refrigerator, generator, microwave, appliance, and cruise control malfunctions since these are not necessary for bas operation of the vehicle.  Expense reimbursement is void in case of collision, accident, or failure to call Traveler’s Assistance immediately.

These provisions provide up to $30 (USD/CDN) per day per person for lodging and up to $30 (USD/CDN) per day per party for transportation expenses.  Total provisions are limited up to $3,000 (USD/CDN) per tour. You must present all receipts for a refund of expenses.

DAMAGE TO VEHICLE/YOUR FINANCIAL RESPONSIBILITES

Damage to Vehicle – Breach of Terms & Conditions of Rental Contract – Your Responsibility
If the Rental Contract is breached or if you fail to secure a police report, or if you engage in prohibited uses, you are responsible for any and all loss of or damage to the vehicle from any cause, regardless of fault and all related expenses.

Damage to Vehicle – Your Responsibility
Provided Rental Contract conditions are met, your responsibility for damage, theft and vandalism to the vehicle is limited to $1,500 (USD/CDN) per occurrence or incident.

VEHICLE RETURN

Vehicle Return Time – Regular renters
Vehicles are to be returned by 9:00 AM (0900 hours) and in no case later than 11:00 AM (1100 hours.) Please do not book morning or early afternoon flights. 

Vehicle Return Time – Early Birders
With pre-purchase of Early Bird Departure Special, you must return vehicle to Rental Center between 9:00 AM (0900 hours) and, in no case later than, 3:00 PM (1500 hours).

Vehicle Return Late Fees/Charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission.  You agree to return vehicle in the same condition as it was received, excluding normal wear and tear.  Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150.  You will also pay for damages or loss of equipment.  There are no refunds for early returns.
No refund will be made if the length of hire is shortened or for unused days. There is no refund for late pick up or early return of vehicle.

Parking/Traffic Violations
You are responsible for reporting and payment of all parking/traffic violations at rental return.  Your credit card will be charged for any charges/fines/penalties issued to Cruise America in addition to an administrative fee of up to $250 as a result of your not reporting a parking/traffic violation at return.

Return Transfers
Transfers are not included in your prepaid rental charges.  Return transfers are your responsibility.

Only with pre-purchase of Early Bird Departure Special are return transfers to designated hotel areas or airport included with the fee.  A late return will void our responsibility to you for return transfers.  Return transfers are normally accomplished up to 4:00 PM (1600 hours).

 

Booking Amendments

The following changes will result in a re-calculation of rental rates. The rate will be calculated using the most current rate and compared to the existing rate; the higher rate will apply:
• Change of party name;
• Change of vehicle size;
• Change in pick up or drop off location;
• Change in pick up or drop off date;
• Cancellation and rebooking.

 

Technical Details

ATL - Hartsfield-Jackson Atlanta International Airport

FTY - South Fulton Airport

Directions


View Larger Map

Hotels

Designated Transfer Areas for EBDS Clients: Airport, Airport Area Hotels & Downtown See a Transfer Area Map

For your convenience, please find a Hotels list as examples of Hotels available within 5 miles of the rental location or Airport. Please note that in no way we are not responsible for the accuracy of this information as changes can occur frequently.

Hotels near Atlanta International Airport

Sheraton Gateway Hotel Atlanta Airport - Book this hotel with Booking.com
1900 Sullivan Road, Atlanta, GA 30080

Holiday Inn Atlanta Airport South - Book this hotel with Booking.com
4669 Airport Boulevard, Atlanta, GA 30337

Hampton Inn Atlanta-Airport - Book this hotel with Booking.com
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Insurance

Auto Liability
Cruise America maintains third-party liability protection coverages on its rental vehicles of $10,000,000 against claims of bodily injury and property damage brought against the company as a result of the operation or use of its vehicles. This covers Cruise America as a company only.
In both the United States and Canada, the company provides Auto Liability coverage for your clients on a secondary basis for bodily injury, property damage and personal injury protection (PIP) as required by the financial responsibility laws of the state or province in which an accident may occur, for claims made against the client and/or authorized drivers. The liability coverage is void if the rental vehicle is not operated safely in compliance with all applicable laws and regulations and in compliance with all Terms & Conditions of the Rental Agreement.
In addition, USA and Canada rentals INCLUDE Supplemental Liability Insurance providing excess liability insurance up to $1,000,000, for your client’s peace of mind.

Supplemental Liability Insurance (SLI) – Included with USA & CAN Rentals – Not Valid in Mexico
SLI provides excess liability coverage up to a total of $1,000,000 combined single limit of coverage per occurrence against claims made by third parties for bodily injury, death, and/or property damage caused by operation of the vehicle. EXCLUSIONS APPLY. A partial list is contained in the Rental Contract. Please check at departure.

Coverage Summaries – USA Departures
Provided you abide by the Terms and Conditions of the Rental Agreement, report accidents and/or damage promptly, and avoid prohibited vehicle uses, your coverages include:
Auto Liability: Statutory and excess Supplemental Liability Insurance up to 
$1,000,000.
Vehicle Damage / Loss: Per occurrence or incident, only $1,500 of responsibility. You are covered for amounts in excess of $1,500 under most conditions.

Zero Deductible Plan (ZDP)
ZDP enable renters to reduce their responsibility for loss of or damage to the vehicle from $1,500 to zero ($0). It will bring peace of mind to many of the clients that have expressed an interest in an option for further reducing their damage responsibility while on rent.
ZDP provides the following benefits:
• Zero-dollar ($0) deductible, regardless of fault, provided there are no violations of the terms and conditions of the Rental Agreement;
• Coverage applies to any size vehicle, at any Cruise location in North America;
• If the rental is extended, the coverage will automatically extend as well;
• ZDP is not insurance and is NOT mandatory;
• The price of ZDP is $9.95 per day and can be purchased at the rental counter;
• Maximum charge for ZDP is $298, regardless of the length of the rental.

Equipment

Standard Equipment - generally provided with all rental vehicles:
110-Volt Adapter

Renter Assistance Guide

25ft. Power Cord

25ft. Water Hose

K.O.A. Campground Guide

K.O.A. Value Card

Regional Campground Guide

Box of Matches

9-Volt Battery

20ft. Sewer Hose

RV Toilet Paper

 

Provisioning Kit – Optional Item (For an extra charge)
Cookware

Cooking Spoon

Spatula

Tea Kettle

Broom

Flashlight

Soup Spoons

Dinner Forks

Steak Knives
Coffee Cups
Colander
Cooking Fork

Mixing Bowl

Plastic Pail
Can Opener

Soup Bowls
Teaspoons
Dinner Knives

Tumblers

Dinner Plate
Paring Knife
Carving Knife

 

Per Person Kit – Optional Item (For an extra charge)
Pillow

Pillowcase

Sheet

Sleeping Bag/Comforter

Wash Cloth

Bath Towel

Dish Towel

 

Electronic Tolling

Cruise America offers solutions for ALL Electronic Tolling for the Homestead Extension portion of the Florida Turnpike (between Florida City and Miramar Plaza) and Golden Gate Bridge. Participation is automatic. Cruise America’s convenience fee is $10.00 per rental PLUS actual posted toll rates.  The credit card used for the rental will automatically be charged.


Petrol / Propane for cooking and heating (All fuel is at your expense.)
Your vehicle at departure will contain a minimum one-quarter tank of petrol (gasoline) and adequate propane for appliance use.  You may be charged a deposit for fuel included at departure, depending on local circumstances.  Return fuels at the same level for refund of deposits.  At the Rental Center, you will be given directions to the nearest fueling stations.  There are no warranties concerning fuel consumption rates while en route.

Child Restraint Seats – NOT Provided by Cruise America

CRUISE AMERICA and CRUISE CANADA do not provide child seats and leave it to the discretion of responsible parents to ensure they are content with the type of seat used.

A child is often more comfortable in a familiar seat brought from home which can then be used on the aircraft, in a transfer bus or taxi, whenever the child is in a moving vehicle or in their Cruise America motorhome.  If preferred, rental office staff will direct customers to the local Walmart, K-Mart or other child seat retailer. The company makes no guarantees as to which UK child seat will be most appropriate for use in an RV.

Food, Bottled Water and Other Camping Items
Please ask for a map or directions to nearby supermarkets for you to stock up on food and bottled water for drinking


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